If you delete your cookies, you will likely have to sign in and go through strict verification again, but if you have problems with a blocked or corrupt cookie, manually deleting your eBay cookies can help. Try another browser or another device, or a private or incognito browser session. Make sure your browser is set to accept cookies. Make sure you are allowing the sign-in page to load completely before attempting to sign in - users have indicated that attempting to sign in before the page has loaded can cause problems. Some users are just annoyed by verification while others actually get stuck in a loop that just keeps presenting new sign-in pages or new verification pages, or just will not let them sign in at all. Sometimes when eBay changes the sign-in process, it causes problems for some users sometimes those problems are due to using an old browser or obsolete cookies (though not always). Other things that can interfere with signing in: Try each of those links to see if one of these links works better for you if you are having difficulty signing in if so, bookmark whichever link works best for future use and please follow up to let others know, as many other users are having difficulty signing in recently.ĭo not give up immediately if you get a second verification page, in some cases you may need to get through two puzzle sliders or a puzzle plus one or two obfuscated number entries to sign in. If you go to the page and use the sign-in link it will send you here:Īlmost all of the sign-in links I have seen send you to the same page, or an alternate page that looks the same: How are you signing in? Using a bookmark? If so, you may need to update it. Here are some updated recommendations to try if you are encountering sign-in problems or verification problems. After a period of a week or so of having to go through multiple verification pages to sign in, using most browsers I no longer need to unless I delete my eBay cookies or change networks. In most cases, after you have gone through verification and signed in and updated your eBay cookies, it should not be necessary to continue to go through verification each time you sign in (or to sign out). Verification protects your account directly, and also indirectly by making it harder for other cracked accounts to be used in fraudulent transactions that you might be involved in as a buyer or seller. But users that routinely erase all cookies or change their IP-address should expect that they may have to go through extra security steps to sign in prevents automated systems from attempting to try to crack accounts by using successive password tries. I can sign in to my account using a private or incognito browser without saving any cookies at all. Those recommendations are based on my observations and the observations of other users that have run into various problems signing in.ĮBay does not require users to keep cookies indefinitely, or at all. Please rethink this, and consider the fact that browsers are giving the casual users the ability to delete cookies on closing windows (or last tab to a site) via preferences.ĮBay does not explain its security procedures - those descriptions are mine based on what it appears that eBay is doing. Penalizing users for having a secure concept (no cookies, logoff at end of session) through captchas leaves a bad taste for these users. Ebay speaks of security (preventing automated systems) and then demands the keep of cookies and be logged in (forever), this is in my point of view contradictory: everyone knows about insecurity of keeping cookies in the cache, and about hijacking connections.
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